Effective date: July 1, 2026
This Shipping Policy describes expected processing, delivery, tracking, and issue resolution for official merchandise.
Processing
Most orders are prepared within 3–7 business days. Made-to-order or high-demand items may require additional time.
Delivery Estimates
Delivery estimates shown at checkout are not guarantees and may be affected by carriers, holidays, weather, customs, or address issues.
Tracking
When tracking is available, it will be sent to the order email and displayed in the member dashboard.
International Orders
Customers are responsible for applicable duties, taxes, customs fees, and import restrictions unless stated otherwise.
Lost or Delayed Packages
Review tracking and contact the carrier first when required. Support may assist with eligible claims after carrier waiting periods have passed.
Address Accuracy
Customers must provide a complete and accurate address. Reshipping costs caused by incorrect addresses may be the customer’s responsibility.